Wifi APP Biometric Finger Print Smart Door Lock Digital Key less

$114.76

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$114.76

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SKU: 165734758010953 Categories: Tags:

Product Description

Additional Information

Type

CODE, Smartphone, KeY, Finger recognition (Finger print), Card

Color

black

Special Features

other

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Shipping Policy

Find a Missing Package That Shows as Delivered

If tracking shows as delivered in Your Orders but you cannot locate your item(s); Try your safe place location, check with neighbors if safe to do so or contact the carrier (some carriers deliver until 10pm).

If your tracking information shows that your package was delivered, but you can\'t find it:

  • Verify the shipping address in Your Orders.
  • Look for a notice of attempted delivery.
  • Look around the delivery location for your package.
  • See if someone else accepted the delivery, unless you have health or safety concerns about doing so.
  • Check your mailbox or wherever else you receive mail. Some packages travel through multiple carriers.
  • Wait 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival.
  • If you haven\'t received your package, contact us within 30 days of expected delivery. We\'ll do everything we can to help.

    Note: If it is an order sold and shipped by a third-party seller, contact the seller directly for assistance. For more information, see the Contact a Third-Party Seller page.

    Find a Missing Item from Your Package

    If an item is missing from your package, it may have been shipped separately.

    If you received your package and an item is missing, do the following:

    1. Go to Your Orders to see if your missing item is in another shipment.
    2. Next to the image of your item, select Track Package to find the delivery date for this shipment.
    3. If you still can\'t locate your item, contact us.

    Note:

    • If your item is missing a part, contact the product\'s manufacturer for assistance. Manufacturer contact information can usually be found on the product packaging or in the paperwork included with the product. If you can\'t find contact information, or if they can\'t help, you can return the item. To do so, go to Your Orders and select Return or Replace Items.
    • Tracking information shows that the shipment was delivered, but you can\'t find it? Go to Find a Missing Package That Shows As Delivered for more information.

    Determine Shipping Rates & Times

    Shipping rates and times depend on the shipping speed and the weight/size of the items.

    To determine the applicable shipping rate and time for items in your Cart:

    1. Select Proceed to checkout.
    2. Select or add your shipping address.
    3. Select a shipping speed and select Continue.
    4. Select a payment method and select Continue.

    The total shipping & handling cost as well as the estimated date of delivery, is listed under Order Summary.

    Track Your Package

    You can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.

    1. Go to Your Orders.
    2. Go to the order you want to track.
    3. Select Track Package next to your order.
    4. Select See all updates to view delivery updates.

    Depending on the shipping method you chose, it\'s possible that the tracking information might not be visible immediately.

    Items sent by third-party sellers from the Amazon Marketplace can in some cases also be tracked. It\'s possible if the seller has shared this information with Amazon and you have chosen a traceable shipping method.

    If the estimated delivery date for your package has passed and your tracking information hasn\'t changed, allow an additional day or two for the package to be delivered. Read more about our recommended actions on Late Deliveries.

    If your package shows as delivered but you haven\'t yet received it, go to Find a Missing Package that Shows as Delivered to find out which steps you can take.

    Note: If you want to contact the carrier delivering your package, use the contact details on Carrier Contact Information.

    Late Deliveries

    Most packages arrive on time. Orders sometimes show up after the estimated delivery date.

    Possible reasons for late delivery include the following:

    • Incorrect address
    • Missing apartment, building, floor, or unit number
    • Severe weather conditions
    • International customs procedures

    The recommended actions are:

    1. Track your package and confirm estimated delivery date in Your Orders.
    2. Confirm your shipping address in Your Orders. To avoid delivery problems, keep your address information up to date and add delivery instructions to Your Addresses.
    3. Check payment processing in Your Orders.
    4. Wait 48 hours to allow for unexpected delays.

    Undeliverable Packages

    Occasionally, packages are returned to us as undeliverable.

    When the carrier returns a package as undeliverable, we automatically begin issuing a full refund (including shipping charges, except for some handling charges). You receive an email confirming the return and refund details within 48 hours of the undeliverable scan. For information about the time it takes to process your refund, go to Refunds.

    A package might be returned as undeliverable for several reasons:

    • The address is incorrect or outdated. Usually, the package is stored for a period that can vary depending on the courier who holds it and then returns it to us. Double-check the address carefully when placing your order. For more information about adding, editing, and deleting addresses from your Address Book, see Add and Manage Addresses.
    • Our system doesn\'t recognize the way an address was entered, or the package was assigned to a carrier that can\'t deliver to that address.
    • You used a restricted address. If you send the order to a prison, correctional facility, or other similar institution, the products and/or the carrier responsible for delivery may be subject to specific restrictions.
    • The carrier attempted delivery but failed. Most of our carriers make more than one attempt to deliver a package. If they find that they can\'t successfully deliver your package, they\'ll return it to us.
    • The recipient refused the delivery. A gift recipient who isn\'t expecting a gift may refuse a package if they believe it\'s being delivered to them by mistake. In this case, we\'ll refund the gift purchaser and let them know by email. If you want to place a new order for the gift, you may want to let the recipient know that a surprise is on the way.
    • The address was illegible. In rare cases, address labels may become impossible to read in transit. If that happens, a carrier will return the package to us.
    • The package was damaged in transit. If a package is damaged while it\'s on its way to you, the carrier may return it without attempting delivery.

    We can\'t re-ship orders that carriers return to us as undeliverable. If you still want to purchase items that were undeliverable, place a new order on our website.

    If you suspect your order can\'t be delivered as addressed, and you haven\'t received confirmation of its return or refund four weeks after from the estimated delivery date, contact us.

    International Orders and Deliveries

    Due to COVID-19, air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions. You can find the most up-to-date delivery estimates at checkout.

    You can track your order and deliveries from Your Orders.

    If you have placed an order and would like to start a return, visit our Online Returns Center.

    Refund Policy

    Refunds

    When you return an item, your refund amount and refund method may vary. Check the payment method refunded and the status of your refund in Your Orders.

    Refund Times

    Once we issue your refund, it takes additional time for your financial institution to make funds available in your account. Refer to following table for more details.


    Refund MethodRefund Time (After Refund Is Processed)
    Credit cardThree to five business days
    Mobii Market Shop Gift CardsN/A
    Debit cardUp to 10 business days
    Checking accountUp to 10 business days
    SNAP EBT cardN/A
    Gift Card balanceN/A
    Promotional CertificateNo refund issued
    Shop with Reward PointsN/A
    Pay in Cash (at a participating location)Up to 10 business days
    Pre-paid credit cardUp to 30 days (depending on the issuer of the card)

    The Mobii Market Shop refund policy is a policy to help customers refund the cost of their purchases. Items shipped from Amazon.com can be returned within 30 days of delivery, with some exceptions. The items must be undamaged and unpacked to be eligible for a full refund. Refunds are available to buyers only for physical products. Customers can choose to exchange the item for another one or receive a refund. The exchange order will have the same shipping speed as the original order. The return process can be initiated via the company website or in store. Sellers can offer refunds for cancelled or incorrect orders. They can offer one free refund every 30 days on eligible purchases.

    Cancellation / Return / Exchange Policy

    About Our Returns Policies

    Mobii Market Shop.com and most sellers on our platform offer returns for items within 30 days of receipt of shipment.

    Items shipped from Mobii Market Shop.com, including Mobii Market Boutique\'s, can be returned within 30 days of delivery, with some exceptions:

    • For information about products that can\'t be returned, see Items That Can\'t Be Returned.
    • To determine if a product sold by Amazon.com has a longer return timeline, locate the product type below. If the product type isn\'t listed or doesn\'t state another returns time frame, our standard 30-day return policy applies.
    • While most sellers offer a returns policy equivalent to Amazon\'s, some seller returns policies may vary. If the seller\'s listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by Mobii Market Shop.com that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.
    • For more information on refund timing and amounts (including partial refunds and restocking fees), see Refunds.

    If you choose to ship the item on your own, you\'ll pay the carrier when you ship your return.

    Return Methods

    You can return items in the following ways:

    • Using drop off services at locations that are convenient for you.
    • Using pickup options
    • Using Heavy-Bulky return options, handled by a specialty carrier team.
    • Using Locker, Locker+, and Amazon Hub Counter locations for small packages
    • Using a scanned QR code at designated return\'s locations to make label-free and package-free returns.

    Nonreturnable Items

    Devices

    • Computer laptops, desktops, and Kindles more than 30 days after delivery.

    Digital

    • Downloadable software products
    • Open software
    • Online subscriptions after you accessed them.

    Cards

    • Gift cards (except as required by law)
    • Prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.).

    Hazardous Material

    • Items classified as hazardous materials or that use flammable liquids or gases.
    Note: Contact the manufacturer directly for service, Warranty, return, and refund information.

    Others

    • Any product missing the serial number or UPC.
    • Grocery products
    • Items with special shipping restrictions
    • Live insects
    • Some jewelry orders.
    • Some health and personal care orders.
    • Customized products

    Damaged Items

    Nonreturnable items that arrived damaged or defective are eligible for a refund or replacement. If the refund or replacement option isn’t available in Your Orders, contact us.

    Returns to Third-Party Sellers

    When you order from a seller that fulfills and ships its own inventory (also called a third-party seller), your return is sent back to the seller instead of Mobii Market Shop.com.

    Third-party sellers adhere to the Mobii Market Shop.com policies that are outlined in About Our Returns Policies.

    For information about submitting a return request, see Return Items You Ordered.

    Third-party sellers must offer one of these methods for your return:

    • Provide a return address within the United States
    • A prepaid return label.
    • A full refund without requesting the item be returned.

    If a third-party seller does not offer these methods to return your items, you may file a direct claim with Mobii Market Shop. com

    Packaging Your Return

    When you return your item, use the packaging that your order arrived in or packaging with similar dimensions. Avoid using over-sized boxes or packaging. If the product required assembly, disassemble the item first.

    Postage and Delivery Confirmation

    If you are sending the item within the United States and the order is valued at $100 or more, ensure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued over $35 must be returned to the seller with a trackable shipping service. For items below $35, we suggest USPS delivery confirmation service. If a package doesn\'t arrive and you don\'t use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-z Guarantee.

    Extra Large or Heavy Items: For most extra-large or heavy item returns, you will be provided with a postage due label, or the seller will provide you with prepaid label. In cases where you are provided with a postage due label, you are responsible for the return shipping fee. Packages are defined as extra-large or heavy when one or more of the following is true:

    • The package weighs more than 90 lbs.
    • The package exceeds 96 inches in length.
    • The package exceeds a total of 130 inches in length and girth [(2 x width) + (2 x height)]


    Replace a Damaged, Defective, or Broken Item

    To replace an item:

    1. Go to Your Orders and select Return or replace items beside the item you want to replace.
      Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen.
    2. Select the item that you want to replace and detail the reason for the return 
    3. Follow the instructions on the screen.

    A replacement order, with the same shipping speed that was used on your original item, will be created. You\'ll need to return the original item within 30 days to avoid being charged for keeping both the original and replacement items.

    The replacement order may be shipped only after you ship the original item(s) back to Amazon. We recommend you ship back the original item(s) as soon as you request a replacement.

    Exchanges and Replacements

    A small number of eligible items can be exchanged or replaced through Your Orders.

    You can exchange an item (excluding gift returns) through Your Orders if your return item wasn\'t purchased with a promotion (except for free shipping promotions), if the return item was purchased with a credit or debit card, and the exchange item meets the other eligibility criteria listed below.

    Exchange items for a different size or color must meet the following criteria:

    • It\'s a different size or color than the return item.
    • It\'s shipped and sold by Amazon (for Marketplace orders, please go to Contact a Third-Party Seller.


    Exchanges for an Item in Your Cart

    The exchange item must meet the following criteria:

    • It\'s added in a quantity of one to the cart.
    • It\'s shipped and sold by Mobii Market Shop.
    • It\'s not an Add-on Item.
    • It\'s not identical to the item being returned.

    General Enquiries

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